Privacy Policy for Zuree
1. Introduction
Welcome to Zuree, a product of Lighthaus Eko Limited. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Website-as-a-Service (WaaS) platform.
By accessing or using Zuree, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services immediately.
2. Information We Collect
To provide you with our services, we may collect and process the following types of information:
2.1. Personal Information
We collect personal details necessary to create and manage your Zuree account, including but not limited to:
- First Name and Last Name
- Email Address
- Phone Number
- Password
- Business Name (if applicable)
2.2. Payment Information
- All payments are processed using third-party payment gateways such as Flutterwave, Paystack, or Stripe. We do not store your payment card details.
2.3. Website Data & Usage Information
- Website content you provide for building and managing your website.
- Log data such as IP address, browser type, operating system, and device information.
- Cookies and tracking technologies to improve user experience and analyze service performance.
3. How We Use Your Information
We use the information collected for the following purposes:
- Account Management: Creating and managing your Zuree subscription.
- Service Delivery: Designing, hosting, and maintaining your website.
- Customer Support: Responding to inquiries, resolving issues, and improving user experience.
- Security & Fraud Prevention: Monitoring and protecting against unauthorized access or fraudulent activities.
- Marketing & Communication: Sending service updates, promotional materials, and important notices (you can opt out at any time).
4. Information Sharing & Disclosure
Zuree does not sell, rent, or trade your personal information. However, we may share your data under the following circumstances:
- Third-Party Service Providers: We share information with trusted vendors (e.g., payment processors, hosting services) necessary to deliver our services.
- Legal Requirements: We may disclose information if required by law, regulatory authorities, or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. These include:
- SSL encryption for data transmission
- Secure data storage and access control
- Regular security audits and updates
Despite these efforts, no online service is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
6. Data Retention & Deletion
- Retention Period: We retain your data for as long as you have an active subscription. Upon cancellation, your website data will be stored for 30 days before permanent deletion.
- Account Deletion: You may request deletion of your personal data by contacting us at [email protected].
7. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access & Correction: Request a copy of your data and update inaccuracies.
- Deletion: Request the removal of your personal data.
- Opt-Out: Unsubscribe from marketing communications.
- Data Portability: Request a copy of your data in a structured format.
To exercise any of these rights, please contact us at [email protected].
8. Cookie Policy
8.1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us improve functionality, analyze traffic, and enhance user experience.
8.2. How We Use Cookies
We use cookies to:
- Improve Website Functionality: Remember login details and preferences.
- Analytics & Performance: Monitor traffic and improve services using tools like Google Analytics.
- Marketing & Advertising: Show relevant advertisements and measure campaign effectiveness.
8.3. Types of Cookies We Use
- Essential Cookies: Required for website functionality, such as user authentication.
- Analytical Cookies: Help us analyze site traffic and improve services.
- Marketing Cookies: Used for personalized advertising and tracking interactions with promotional content.
- Third-Party Cookies: Set by external services (e.g., payment gateways, analytics tools).
8.4. Managing Cookies
You can control cookie settings through your browser by:
- Accepting or rejecting cookies.
- Deleting stored cookies.
- Blocking third-party cookies.
However, disabling cookies may affect your user experience on Zuree.
9. Updates to This Privacy Policy
Zuree reserves the right to update this Privacy Policy at any time. We will notify users of significant changes via email or on our website. Continued use of our services after changes means you accept the updated policy.
10. Contact Information
If you have any questions regarding this Privacy Policy, please contact us at:
- Email: [email protected]
- Website:www.zuree.io